Contact Us

We'd love to hear from you. Get in touch with any questions or inquiries.

Send Us a Message

Get in Touch

Customer Support

hello@lusiyan.com

We respond within 24-48 hours

Business Hours

Monday - Friday: 9 AM - 6 PM EST

Excluding US holidays

Social Media

Wholesale & Business Inquiries

Interested in carrying LUSIYAN® jewelry sets in your retail store or e-commerce platform? We offer competitive wholesale pricing, flexible MOQ, and custom packaging options.

Contact for Wholesale

Frequently Asked Questions

How long does shipping take?

Standard shipping within the USA takes 5-7 business days. Express shipping is available at checkout for 2-3 business day delivery. International orders typically take 10-15 business days.

What is your return policy?

We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.

Is your jewelry hypoallergenic?

Yes! All LUSIYAN jewelry is nickel-free and lead-free, making it safe for sensitive skin. Our pieces are crafted with hypoallergenic materials to ensure comfort for everyone.

How do I care for my jewelry?

Store your jewelry in the provided box when not wearing. Avoid contact with water, perfumes, and lotions. Clean gently with a soft, dry cloth to maintain shine. Remove before swimming or showering.